@book{28488,
	author = {Bell, Gary. and ebrary, Inc.},
	title = {Higher education management and operational research},
	publisher = {SensePublishers,},
	year = {c2012.},
	series = {Educational futures ;},
	address = {Rotterdam ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10687686}
}