@book{29183,
	author = {Guo, Kristina L. and ebrary, Inc.},
	title = {Quality improvement: implications for health care professionals and managers},
	publisher = {Emerald Group Publishing,},
	year = {c2004.},
	series = {International Journal of Healthcare Quality Assurance. No. 6 ;},
	address = {Bradford, England :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10069017}
}