@book{31428,
	author = {Lister-Ford, Christine. and ebrary, Inc.},
	title = {Skills in transactional analysis counselling & psychotherapy},
	publisher = {Sage,},
	year = {2002.},
	address = {London :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10256793}
}