02338nam a2200349 a 4500001001200000003000800012006001900020007001500039008004100054010001700095020002500112020002700137040002100164035002100185050002600206082001700232100001800249245014900267250001200416260005800428300002600486504005100512505019700563520079500760533015201555650004401707650003601751655002901787700002901816710001701845856012601862ebr10641830CaPaEBRm u cr cn|||||||||121011s2013 caua sb 001 0 eng d z 2012033935 z9781118109779 (pbk.) z9781118418840 (e-book) aCaPaEBRcCaPaEBR a(OCoLC)81539798214aRA971.3b.K767 2013eb04a362.10682231 aKros, John F.10aHealth care operations and supply chain managementh[electronic resource] :boperations, planning, and control /cJohn F. Kros, Evelyn C. Brown. a1st ed. aSan Francisco :bJossey-Bass, a Wiley imprint,c2013. axxxii, 542 p. :bill. aIncludes bibliographical references and index.0 apt. I. Strategy -- pt. II. Process design and analysis of health care operations -- pt. III. Managing health care operations quality -- pt. IV. Planning and controlling health care operations. a"This resource provides students with a thorough foundation in operations management, supply chain management, and the strategic implementation of programs, techniques, and tools for reducing costs and improving quality in health care organizations. It incorporates the features and functions of Microsoft Excel where appropriate in its coverage of supply chain strategy, process design and analysis of health care operations, managing health care operations quality, and planning and controlling health care operations. The book illustrates leading edge concepts and techniques such as six-sigma and lean logistics, and shows how operations and process improvement relate to contemporary health care trends such as evidence-based medicine and pay-for-performance"--cProvided by publisher. aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2013.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aHealth facilitiesxBusiness management. 0aHealth services administration. 7aElectronic books.2local1 aBrown, Evelyn C.,d1966-2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10641830zAn electronic book accessible through the World Wide Web; click to view