02367nam a2200361 a 4500 ebr10641830 CaPaEBR m u cr cn||||||||| 121011s2013 caua sb 001 0 eng d 2012033935 9781118109779 (pbk.) 9781118418840 (e-book) CaPaEBR CaPaEBR (OCoLC)815397982 RA971.3 .K767 2013eb 362.1068 23 Kros, John F. Health care operations and supply chain management [electronic resource] : operations, planning, and control / John F. Kros, Evelyn C. Brown. 1st ed. San Francisco : Jossey-Bass, a Wiley imprint, 2013. xxxii, 542 p. : ill. Includes bibliographical references and index. pt. I. Strategy -- pt. II. Process design and analysis of health care operations -- pt. III. Managing health care operations quality -- pt. IV. Planning and controlling health care operations. "This resource provides students with a thorough foundation in operations management, supply chain management, and the strategic implementation of programs, techniques, and tools for reducing costs and improving quality in health care organizations. It incorporates the features and functions of Microsoft Excel where appropriate in its coverage of supply chain strategy, process design and analysis of health care operations, managing health care operations quality, and planning and controlling health care operations. The book illustrates leading edge concepts and techniques such as six-sigma and lean logistics, and shows how operations and process improvement relate to contemporary health care trends such as evidence-based medicine and pay-for-performance"-- Provided by publisher. Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. Health facilities Business management. Health services administration. Electronic books. local Brown, Evelyn C., 1966- ebrary, Inc. http://site.ebrary.com/lib/rucke/Doc?id=10641830 An electronic book accessible through the World Wide Web; click to view 31786 31786