@book{33140,
	author = {Thomas, Mark, and ebrary, Inc.},
	title = {Mastering people management},
	publisher = {Thorogood,},
	year = {c1997.},
	series = {The masters in management series},
	address = {London :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10071308}
}