01850nam a2200385Ia 4500 ebr10071707 CaPaEBR m u cr cn||||||||| 941024s1995 dcu sb 000 0 eng d 94042711 CaPaEBR CaPaEBR (OCoLC)58567979 RA999.P34 R43 1995eb 362.1/6/0973 20 Real people, real problems [electronic resource] : an evaluation of the long-term care ombudsman programs of the Older Americans Act / Jo Harris-Wehling, Jill C. Feasley, and Carroll L. Estes, editors. Washington, D.C. : Division of Health Care Services, Institute of Medicine, 1995. xvii, 291 p. Includes bibliographical references. Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. United States. Older Americans Act of 1965. Nursing homes Patient representative services United States. Long-term care facilities Patient representative services United States. Nursing homes Complaints against United States. Nursing homes Law and legislation United States. Nursing home patients Legal status, laws, etc. United States. Nursing homes Standards United States. Electronic books. local Harris-Wehling, Jo, 1941- Feasley, Jill C., 1965- Estes, Carroll L. Institute of Medicine (U.S.). Division of Health Care Services. ebrary, Inc. http://site.ebrary.com/lib/rucke/Doc?id=10071707 An electronic book accessible through the World Wide Web; click to view 33443 33443