@book{3374,
	author = {Thierauf, Robert J. and ebrary, Inc.},
	title = {Effective business intelligence systems},
	publisher = {Quorum Books,},
	year = {c2001.},
	address = {Westport, CT :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10005668}
}