@book{34942,
	author = {Newbery, Patrick. and Farnham, Kevin. and ebrary, Inc.},
	title = {Experience design},
	publisher = {John Wiley & Sons, Inc.,},
	year = {2013.},
	address = {Hoboken, N.J. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10747419}
}