@book{35646,
	author = {Bartkus, Viva Ona. and Conlon, E. J. and ebrary, Inc.},
	title = {Getting it right},
	publisher = {Jossey-Bass,},
	year = {c2008.},
	address = {San Francisco, CA :},
	edition = {1st ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10250297}
}