01363nam a2200337Ia 4500001001200000003000800012006001900020007001500039008004100054010001700095020001500112020001800127040002100145035002100166050002500187082001500212245013400227260005200361300001600413490004100429504004100470533015200511650003400663650004400697650004600741655002900787700002500816710001700841830004100858856012600899ebr10251375CaPaEBRm        u        cr cn|||||||||070323s2007    ilu     sb    000 0 eng d  z  2007012209  z1567932789  z9781567932782  aCaPaEBRcCaPaEBR  a(OCoLC)17413474414aRA965.6b.R48 2007eb04a362.1122200aReinventing the patient experienceh[electronic resource] :bstrategies for hospital leaders /cJon B. Christianson ... [et al.].  aChicago :bHealth Administration Press,cc2007.  axii, 188 p.1 aManagement series (Ann Arbor, Mich.)  aIncludes bibliographical references.  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2009.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aHospital carezUnited States. 0aHospital patientsxCarezUnited States. 0aHospitalszUnited StatesxAdministration. 7aElectronic books.2local1 aChristianson, Jon B.2 aebrary, Inc. 0aManagement series (Ann Arbor, Mich.)40uhttp://site.ebrary.com/lib/rucke/Doc?id=10251375zAn electronic book accessible through the World Wide Web; click to view