@book{35886,
	author = {Smith, Heather. and Smith, Mark, and ebrary, Inc.},
	title = {The art of helping others},
	publisher = {Jessica Kingsley Publishers,},
	year = {2008.},
	address = {London ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10251484}
}