@book{36364,
	author = {Snijkers, Ger, and ebrary, Inc.},
	title = {Designing and conducting business surveys},
	publisher = {John Wiley & Sons, Inc.,},
	year = {c2013.},
	series = {Wiley series in survey methodology ;},
	address = {Hoboken, NJ :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10738076}
}