01844nam a2200421 i 4500 ebr10955310 CaPaEBR m o d cr cn||||||||| 141030t20112011njua ob 001 0 eng d 9781118063064 9781118134986 (e-book) 9781118134993 (e-book) 9781118135006 (e-book) CaPaEBR eng rda pn CaPaEBR (OCoLC)792986277 HF5415.55 .S65 2011eb 658.8/72 23 Smith, Mari, 1966- author. The new relationship marketing : how to build a large, loyal, profitable network using the social Web / Mari Smith ; foreword by Guy Kawasaki. Hoboken, New Jersey : Wiley, 2011. �2011 1 online resource (274 pages) : illustrations text rdacontent computer rdamedia online resource rdacarrier Includes bibliographical references and index. Description based on print version record. Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. Relationship marketing. Customer relations. Social networks. Electronic books. Kawasaki, Guy, author of introduction, etc. Print version: Smith, Mari, 1966- New relationship marketing : how to build a large, loyal, profitable network using the social Web. Hoboken, New Jersey : Wiley, c2011 xxxiii, 238 pages 9781118063064 2011017547 ebrary. http://site.ebrary.com/lib/rucke/Doc?id=10955310 An electronic book accessible through the World Wide Web; click to view 3637 3637