TY  - BOOK
AU  - Smith,Mari
AU  - Kawasaki,Guy
TI  - The new relationship marketing: how to build a large, loyal, profitable network using the social Web 
AV  - HF5415.55 .S65 2011eb
U1  - 658.8/72 23
PY  - 2011///
CY  - Hoboken, New Jersey
PB  - Wiley
KW  - Relationship marketing
KW  - Customer relations
KW  - Social networks
KW  - Electronic books
N1  - Includes bibliographical references and index
UR  - http://site.ebrary.com/lib/rucke/Doc?id=10955310
ER  -