@book{3647,
	author = {Meyer, Harold E., and ebrary, Inc.},
	title = {The skill and art of business writing},
	publisher = {Quorum Books,},
	year = {c2002.},
	address = {Westport, Conn. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10005579}
}