@book{3692,
	author = {Holtz, Shel. and ebrary, Inc.},
	title = {Public relations on the Net},
	publisher = {AMACOM, American Management Association,},
	year = {c2002.},
	address = {New York :},
	edition = {2nd ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10005791}
}