@book{3696,
	author = {Fitz-enz, Jac. and ebrary, Inc.},
	title = {The ROI of human capital},
	publisher = {AMACOM,},
	year = {c2000.},
	address = {New York :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10005795}
}