@book{39143,
	author = {Hill, Anne, and ebrary, Inc.},
	title = {Key themes in interpersonal communication},
	publisher = {McGraw Hill/Open University Press,},
	year = {c2007.},
	address = {Maidenhead, England ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10229862}
}