@book{39397,
	author = {Carter, Louis. and ebrary, Inc.},
	title = {The change champion's field guide},
	publisher = {Pfeiffer,},
	year = {[2013]},
	address = {San Francisco :},
	edition = {2nd ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10722525}
}