@book{40245,
	author = {Palloff, Rena M., and Palloff, Rena M., and ebrary, Inc.},
	title = {Lessons from the virtual classroom},
	publisher = {Jossey-Bass,},
	year = {c2013.},
	series = {The Jossey-Bass higher and adult education series},
	address = {San Francisco, CA :},
	edition = {2nd ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10716614}
}