@book{4076,
	author = {Blockmans, Willem Pieter. and ebrary, Inc.},
	title = {Empowering interactions},
	publisher = {Ashgate,},
	year = {2009.},
	address = {Hants, England ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10281400}
}