@book{42429,
	author = {Sellnow, Timothy L. and Seeger, Matthew W. and ebrary, Inc.},
	title = {Theorizing crisis communication},
	publisher = {Wiley-Blackwell,},
	year = {2013.},
	address = {Chichester, West Sussex :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10645246}
}