@book{4269,
	author = {Cutcher-Gershenfeld, Joel. and ebrary, Inc.},
	title = {Knowledge-driven work},
	publisher = {Oxford University Press,},
	year = {1998.},
	series = {Japan business and economics series},
	address = {New York :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10278307}
}