@book{43117,
	author = {Osborne, Stephen P., and ebrary, Inc.},
	title = {Voluntary organizations and innovation in public services},
	publisher = {Routledge,},
	year = {2002.},
	series = {Routledge studies in the management of voluntary and non-profit organizations ;},
	address = {London ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10070598}
}