02266nam a22003254a 4500 ebr10075568 CaPaEBR m u cr cn||||||||| 040217s2004 nyu sb 001 0 eng 2004003413 0814472532 CaPaEBR CaPaEBR (OCoLC)70747323 HE7551 .F59 2004eb 651.8/469 22 Flynn, Nancy, 1956- Instant messaging rules [electronic resource] : a business guide to managing policies, security, and legal issues for safe IM communication / Nancy Flynn. New York : American Management Association, c2004. xii, 210 p. Includes bibliographical references and index. The case for instant messaging management -- IM is used by someone in nearly every us company -- Uncovering unauthorized IM use in your office -- What's the best way to manage employees' IM use? -- Establishing an e-risk management and compliance team -- Instant messaging pros and cons -- Employers are responsible for employees' wrongs -- Compounds confidentiality concerns -- Protecting privacy in the IM world -- Use written rules and policies to enforce your strategic IM management plan -- What constitutes appropriate (and inappropriate) IM content? -- Retaining IM business records -- Saving everything can be a costly mistake -- Discovery: when IM is used as evidence-for or against you -- Beware the destruction of IM evidence -- Training is essential to IM policy compliance -- Employee compliance is key to IM policy success -- IM is big on Wall Street -- Regulated firms playing catch-up with e-mail retention -- Regulations extend to main street, too -- Instant messaging rules. Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. Instant messaging. Electronic mail messages. Business communication. Electronic books. local ebrary, Inc. http://site.ebrary.com/lib/rucke/Doc?id=10075568 An electronic book accessible through the World Wide Web; click to view 45192 45192