TY  - BOOK
AU  - Flynn,Nancy
ED  - ebrary, Inc.
TI  - Instant messaging rules: a business guide to managing policies, security, and legal issues for safe IM communication 
AV  - HE7551 .F59 2004eb
U1  - 651.8/469 22
PY  - 2004///
CY  - New York
PB  - American Management Association
KW  - Instant messaging
KW  - Electronic mail messages
KW  - Business communication
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references and index; The case for instant messaging management -- IM is used by someone in nearly every us company -- Uncovering unauthorized IM use in your office -- What's the best way to manage employees' IM use? -- Establishing an e-risk management and compliance team -- Instant messaging pros and cons -- Employers are responsible for employees' wrongs -- Compounds confidentiality concerns -- Protecting privacy in the IM world -- Use written rules and policies to enforce your strategic IM management plan -- What constitutes appropriate (and inappropriate) IM content? -- Retaining IM business records -- Saving everything can be a costly mistake -- Discovery: when IM is used as evidence-for or against you -- Beware the destruction of IM evidence -- Training is essential to IM policy compliance -- Employee compliance is key to IM policy success -- IM is big on Wall Street -- Regulated firms playing catch-up with e-mail retention -- Regulations extend to main street, too -- Instant messaging rules; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/rucke/Doc?id=10075568
ER  -