01270nam a22003254a 4500001001200000003000800012006001900020007001500039008004100054010001700095020001800112020001500130040002100145035002100166050002400187082002200211100002000233245013900253260003900392300002500431504005400456533015200510650003000662650003800692650002500730655002900755710001700784856012600801999001700927ebr10060467CaPaEBRm        u        cr cn|||||||||020116s2002    enka    sb    000 0 eng    z  2002000679  z9780851997568  z0851995535  aCaPaEBRcCaPaEBR  a(OCoLC)56785110314aG155.A1bW56 2002eb04a338.4/791/0682211 aW?ober, Karl W.10aBenchmarking in tourism and hospitality industriesh[electronic resource] :bthe selection of benchmarking partners /cKarl W. W?ober.  aOxford, U.K. :bCABI Pub.,cc2002.  axiii, 261 p. :bill.  aIncludes bibliographical references (p. 234-256).  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2013.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aBenchmarking (Management) 0aHospitality industryxManagement. 0aTourismxManagement. 7aElectronic books.2local2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10060467zAn electronic book accessible through the World Wide Web; click to view  c45559d45559