@book{45980,
	author = {Kindler, Herbert S. and ebrary, Inc.},
	title = {Managing disagreement constructively},
	publisher = {Crisp Publications,},
	year = {c1996.},
	series = {A fifty-minute series book},
	address = {Menlo Park, Calif. :},
	edition = {Rev. ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10060418}
}