@book{45995,
	author = {DuPont, M. Kay. and ebrary, Inc.},
	title = {Business etiquette and professionalism},
	publisher = {Crisp Publications,},
	year = {c1993.},
	series = {A fifty-minute series book},
	address = {Los Altos, Calif. :},
	edition = {Rev. ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10060441}
}