@book{4707,
	author = {Hoover, William E., and ebrary, Inc.},
	title = {Managing the demand-supply chain},
	publisher = {Wiley,},
	year = {c2001.},
	series = {Wiley operations management series for professionals},
	address = {New York :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10001696}
}