@book{4718,
	author = {Palloff, Rena M., and Pratt, Keith, and ebrary, Inc.},
	title = {Lessons from the cyberspace classroom},
	publisher = {Jossey-Bass,},
	year = {c2001.},
	series = {The Jossey-Bass higher and adult education series},
	address = {San Francisco :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10001711}
}