@book{4726,
	author = {Cloke, Ken, and ebrary, Inc.},
	title = {Mediating dangerously},
	publisher = {Jossey-Bass,},
	year = {c2001.},
	address = {San Francisco :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10001722}
}