@book{49502,
	author = {Hunt, Robert A. and ebrary, Inc.},
	title = {Best practice quality function deployment (QFD)},
	publisher = {Emerald Group Publishing,},
	year = {c2004.},
	series = {International Journal of Quality & Reliability Management ;},
	address = {Bradford, England :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10067140}
}