@book{4989,
	author = {Aron, Cindy Sondik, and ebrary, Inc.},
	title = {Ladies and gentlemen of the civil service},
	publisher = {Oxford University Press,},
	year = {1987.},
	address = {New York :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10278465}
}