@book{51135,
	author = {Brelade, Sue. and Harman, Chris. and ebrary, Inc.},
	title = {Practical guide to knowledge management},
	publisher = {Thorogood,},
	year = {c2003.},
	address = {London :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10088321}
}