@book{5146,
	author = {Narayan-Parker, Deepa. and ebrary, Inc.},
	title = {Crying out for change},
	publisher = {Published by Oxford University Press for the World Bank,},
	year = {c2000.},
	address = {Oxford ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=5007362}
}