01894nam a2200409 i 4500 ebr10907761 CaPaEBR m o d cr cn||||||||| 140831t20062006wiua ob 001 0 eng d 9780873896580 CaPaEBR eng rda pn CaPaEBR (OCoLC)891385590 HD58.9 .S3844 2006eb 658.48/013 22 Schutta, James T., 1944- author. Business performance through lean six sigma : linking the knowledge worker, the twelve pillars, and Baldrige / James T. Schutta. Milwaukee, Wisconsin : ASQ Quality Press, 2006. �2006 1 online resource (329 pages) : illustrations, tables text rdacontent computer rdamedia online resource rdacarrier Includes bibliographical references at the end of each chapters and index. Description based on print version record. Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. Organizational effectiveness. Six sigma (Quality control standard) Customer relations. Production management Quality control. Knowledge workers. Organizational change. Electronic books. Print version: Schutta, James T., 1944- Business performance through lean six sigma : linking the knowledge worker, the twelve pillars, and Baldrige. Milwaukee, Wisconsin : ASQ Quality Press, c2006 xxii, 307 pages 9780873896580 2005007651 ebrary. http://site.ebrary.com/lib/rucke/Doc?id=10907761 An electronic book accessible through the World Wide Web; click to view 52434 52434