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    <title>Business performance through lean six sigma</title>
    <subTitle>linking the knowledge worker, the twelve pillars, and Baldrige</subTitle>
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    <namePart>Schutta, James T.</namePart>
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    <dateIssued encoding="marc">2006</dateIssued>
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  <note type="statement of responsibility">James T. Schutta.</note>
  <note>Includes bibliographical references at the end of each chapters and index.</note>
  <subject authority="lcsh">
    <topic>Organizational effectiveness</topic>
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  <subject authority="lcsh">
    <topic>Six sigma (Quality control standard)</topic>
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  <subject authority="lcsh">
    <topic>Customer relations</topic>
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  <subject authority="lcsh">
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    <topic>Quality control</topic>
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  <subject authority="lcsh">
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