TY - BOOK AU - Schutta,James T. TI - Business performance through lean six sigma: linking the knowledge worker, the twelve pillars, and Baldrige AV - HD58.9 .S3844 2006eb U1 - 658.48/013 22 PY - 2006/// CY - Milwaukee, Wisconsin PB - ASQ Quality Press KW - Organizational effectiveness KW - Six sigma (Quality control standard) KW - Customer relations KW - Production management KW - Quality control KW - Knowledge workers KW - Organizational change KW - Electronic books N1 - Includes bibliographical references at the end of each chapters and index UR - http://site.ebrary.com/lib/rucke/Doc?id=10907761 ER -