02866nam a2200421 a 4500 ebr10630625 CaPaEBR m u cr cn||||||||| 120118s2012 cau sb 001 0 eng d 2012002415 9781118025246 (pbk.) 9781118222041 (e-book) CaPaEBR CaPaEBR (OCoLC)773371811 HF5549.5.P37 V36 2012eb 658.3/128 23 Van Tiem, Darlene M. Fundamentals of performance improvement [electronic resource] : optimizing results through people, process, and organizations : interventions, performance support tools, case studes / Darlene Van Tiem, James L. Moseley, Joan C. Dessinger. 3rd ed. San Francisco, Calif. : Pfeiffer, 2012. xxxix, 664 p. "The third edition of Fundamentals of Performance Improvement began as a project to revise Fundamentals of Performance Technology and Performance Improvement Interventions and combine them into one book. However, performance improvement is advancing rapidly and our task ... became updating the contents of both books"--Acknowledgments. Includes bibliographical references and indexes. "Fundamentals of Performance Improvement is a practical how-to guide designed to help practitioners and students understand the science of performance technology and successfully implement organizational change. Using the Human Performance Technology (HTP) model, the authors explain step-by-step how to spot performance indicators, analyze problems, identify their underlying causes, and create workable solutions, and perspective on change management. The completely updated and revised third edition will also feature expanded sections on intervention design and development, tips for sustaining change over time, and all new case studies contributed by top practitioners and academics in the field"-- Provided by publisher. Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. Description based on print version record and CIP data provided by publisher; resource not viewed. Performance technology. Performance. Personnel management. Electronic books. local Moseley, James L. (James Lee), 1942- Dessinger, Joan Conway. Van Tiem, Darlene M. Fundamentals of performance technology. Van Tiem, Darlene M. Performance improvement interventions. ebrary, Inc. http://site.ebrary.com/lib/rucke/Doc?id=10630625 An electronic book accessible through the World Wide Web; click to view 52844 52844