optimizing results through people, process, and organizations : interventions, performance support tools, case studes Van Tiem, Darlene M. creator Moseley, James L. (James Lee) 1942- Dessinger, Joan Conway. ebrary, Inc text bibliography Electronic books. cau San Francisco, Calif Pfeiffer 2012 3rd ed. monographic eng

electronic

electronic resource

xxxix, 664 p. "Fundamentals of Performance Improvement is a practical how-to guide designed to help practitioners and students understand the science of performance technology and successfully implement organizational change. Using the Human Performance Technology (HTP) model, the authors explain step-by-step how to spot performance indicators, analyze problems, identify their underlying causes, and create workable solutions, and perspective on change management. The completely updated and revised third edition will also feature expanded sections on intervention design and development, tips for sustaining change over time, and all new case studies contributed by top practitioners and academics in the field"-- Darlene Van Tiem, James L. Moseley, Joan C. Dessinger. "The third edition of Fundamentals of Performance Improvement began as a project to revise Fundamentals of Performance Technology and Performance Improvement Interventions and combine them into one book. However, performance improvement is advancing rapidly and our task ... became updating the contents of both books"--Acknowledgments. Includes bibliographical references and indexes. Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. Performance technology Performance Personnel management HF5549.5.P37 V36 2012eb 658.3/128 Van Tiem, Darlene M. Van Tiem, Darlene M. http://site.ebrary.com/lib/rucke/Doc?id=10630625 http://site.ebrary.com/lib/rucke/Doc?id=10630625 CaPaEBR 120118 ebr10630625