02866nam a2200421 a 4500001001200000003000800012006001900020007001500039008004100054010001700095020002500112020002700137040002100164035002100185050002900206082001800235100002500253245024600278250001200524260004600536300001800582500034100600504005300941520073300994533015201727588010301879650002801982650001702010650002602027655002902053700004302082700002802125700006602153700006502219710001702284856012602301999001702427ebr10630625CaPaEBRm        u        cr cn|||||||||120118s2012    cau     sb    001 0 eng d  z  2012002415  z9781118025246 (pbk.)  z9781118222041 (e-book)  aCaPaEBRcCaPaEBR  a(OCoLC)77337181114aHF5549.5.P37bV36 2012eb04a658.3/1282231 aVan Tiem, Darlene M.10aFundamentals of performance improvementh[electronic resource] :boptimizing results through people, process, and organizations : interventions, performance support tools, case studes /cDarlene Van Tiem, James L. Moseley, Joan C. Dessinger.  a3rd ed.  aSan Francisco, Calif. :bPfeiffer,c2012.  axxxix, 664 p.  a"The third edition of Fundamentals of Performance Improvement began as a project to revise Fundamentals of Performance Technology and Performance Improvement Interventions and combine them into one book. However, performance improvement is advancing rapidly and our task ... became updating the contents of both books"--Acknowledgments.  aIncludes bibliographical references and indexes.  a"Fundamentals of Performance Improvement is a practical how-to guide designed to help practitioners and students understand the science of performance technology and successfully implement organizational change. Using the Human Performance Technology (HTP) model, the authors explain step-by-step how to spot performance indicators, analyze problems, identify their underlying causes, and create workable solutions, and perspective on change management. The completely updated and revised third edition will also feature expanded sections on intervention design and development, tips for sustaining change over time, and all new case studies contributed by top practitioners and academics in the field"--cProvided by publisher.  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2011.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries.  aDescription based on print version record and CIP data provided by publisher; resource not viewed. 0aPerformance technology. 0aPerformance. 0aPersonnel management. 7aElectronic books.2local1 aMoseley, James L.q(James Lee),d1942-1 aDessinger, Joan Conway.1 aVan Tiem, Darlene M.tFundamentals of performance technology.1 aVan Tiem, Darlene M.tPerformance improvement interventions.2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10630625zAn electronic book accessible through the World Wide Web; click to view  c52844d52844