@book{57136,
	author = {Donahue, Steve, and ebrary, Inc.},
	title = {Shifting sands},
	publisher = {Berrett-Koehler,},
	year = {2003.},
	address = {San Francisco :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10315474}
}