01842nam a2200349 a 4500001001200000003000800012006001900020007001500039008004100054010001700095020003800112040002100150035002100171050002900192082001800221100003400239245014900273250003100422260011900453300002600572504006400598505038700662533015201049650002801201650001701229650002601246655002901272700003101301710001701332856012601349999001701475ebr10315480CaPaEBRm        u        cr cn|||||||||071227s2008    caua    sb    001 0 eng    z  2007052364  z9781576754351 (pbk. : alk. paper)  aCaPaEBRcCaPaEBR  a(OCoLC)31064687814aHF5549.5.T7bR526 2008eb04a658.3/1242221 aRobinson, Dana Gaines,d1944-10aPerformance consultingh[electronic resource] :ba practical guide for HR and learning professionals /cDana Gaines Robinson, James C. Robinson.  a2nd ed., rev. and updated.  aSan Francisco :bBerrett-Koehler Publishers ;a[Alexandria, Va.] :bSociety for Human Resource Management,cc2008.  axviii, 268 p. :bill.  aIncludes bibliographical references (p. 243-252) and index.0 aThe need hierarchy -- The GAPS! logic -- Identifying business and performance shoulds -- Identifying the "is" for business and performance -- Identifying causes and solutions -- Contracting with clients -- Building partnerships with clients -- Reactive entry : reframing requests for solutions -- Proactively identifying performance consulting opportunities -- Q&A with the authors.  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2013.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aEmployeesxTraining of. 0aPerformance. 0aBusiness consultants. 7aElectronic books.2local1 aRobinson, James C.,d1930-2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10315480zAn electronic book accessible through the World Wide Web; click to view  c57140d57140