@book{57271,
	author = {Grol, Richard. and ebrary, Inc.},
	title = {Improving patient care},
	publisher = {Wiley-Blackwell,},
	year = {c2013.},
	address = {Chichester, England :},
	edition = {2nd ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10674829}
}