@book{57658,
	author = {McKay, H. Dean. and Shank, P. T. and ebrary, Inc.},
	title = {Business words you should know},
	publisher = {Adams Media,},
	year = {c2008.},
	address = {Avon, Mass. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10313751}
}