@book{57660,
	author = {Schiffman, Stephan. and ebrary, Inc.},
	title = {Sales presentation techniques (that really work!)},
	publisher = {Adams Business,},
	year = {c2007.},
	address = {Avon, Mass. :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10313764}
}