@book{58108,
	author = {Pitman, George Keith, and ebrary, Inc.},
	title = {Bridging troubled waters},
	publisher = {World Bank,},
	year = {2002.},
	series = {Study series},
	address = {Washington, DC :},
	note = {At head of title: World Bank Operations Evaluation Department, OED.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10038973}
}