@book{61193,
	author = {Thompson-Banko, Mindy, and ebrary, Inc.},
	title = {Beyond the gift shop},
	publisher = {HAP/Health Administration Press,},
	year = {c2009.},
	series = {ACHE management series},
	address = {Chicago, IL :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10309179}
}